[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_header title=”frequently asked questions” _builder_version=”4.27.4″ _module_preset=”default” title_text_align=”center” title_font_size=”40px” background_color=”#000000″ background_image=”http:\/\/websitedesignshark.com\/TEH\/wp-content\/uploads\/2025\/09\/teh-bg.jpg” border_width_top=”3px” border_color_top=”#FF8432″ border_width_bottom=”3px” border_color_bottom=”#FF8432″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion toggle_icon=”||divi||400″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Are their age requirements to stay at your hotel?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
The Empress Hotel is an adult environment. You must be 21 years of age to check-in or accompanied by an adult.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Are ADJOINING rooms available?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
Yes, they are. You should request adjacent rooms at the time of making your reservation. If making your reservation online, please add that request to your notes.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Are refrigerators available?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
Refrigerators are available in our suites and are upon request for other room types. There is a $25 fee and refrigerators are available on a first come first served basis.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What does a standard room include?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
All rooms have a balcony, television, hair dryer, coffee pot, iron and ironing board.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a safe in the room?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
All rooms have a programmable safe available.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What do I get when I book a deluxe room?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
Additionally, our deluxe rooms include a small desk and mini fridge, microwave, and wrap around balcony.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What do I get when I book a suite?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
Additionally, our suites include a refrigerator, microwave, small desk, and an alcove area with a pull-out sofa.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I reserve a room block?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”off”]<\/p>\n
Room blocks are NOT available from Memorial Day until Labor Day. If you would like more information on a room block, please email empresshotelap@yahoo.com with a phone number and dates you would like to book your rooms. A representative will contact you within 72 hours to give you more information.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Is your property handicap accessible?” open_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” body_text_color=”#000000″ hover_transition_duration=”100ms” global_colors_info=”{}” toggle_text_color=”#000000″ open=”on”]<\/p>\n